Short instruction
The International Organization for Standardisation (ISO) is an organization that develops International Standards (ISs) and other deliverables, such as ISO Technical Specifications (ISO/TSs), ISO Technical Reports (ISO/TRs), ISO Publicly Available Specifications (ISO/PASs), International Workshop Agreements (IWAs), and ISO Guides (ISO/IEC 2022). ISO distinguishes the normative and the informative deliverables regarding what their content includes (ISO, 2019c). International Standards (ISs), ISO Technical Specifications (ISO/TSs), and ISO Publicly Available Specifications (ISO/PASs) are normative deliverables, ISO Technical Reports (ISO/TRs) are informative deliverables, and International Workshop Agreements (IWAs) and ISO Guides do not fit into these categories. The International Electrotechnical Commission (IEC) develops its deliverables for specific electrical, electronic, and information technology areas. Besides International Standards (ISs), IEC deliverables are IEC Technical Specifications (IEC/TSs), IEC Technical Reports (IEC/TRs), IEC Publicly Available Specifications (IEC/PASs), IEC Guides, IEC Amendments, IEC Systems Reference Deliverables, IEC Technical Corrigenda, and IEC Interpretation Sheets.
The ILOs examples
K6.1., K6.2., K6.3., K7.1., K7.2., K7.3., and S6.6. toward S7.6. and S7.11.
Recommended Teaching Case studies/Serious games/Оther
1. Serious Game (ISO)
Serious Game (ISO)
Keywords: Standards, Standardisation, diversity, inclusion
About
This game, developed for and with ISO, features standards and standardisation, and specifically how inclusion and diversity apply to standardisation work. Players are presented with short scenarios, by drawing cards related to the topic which they must relate to, discussing and suggesting actions to handle problems. The game uses tokens to present information needed for play but still requires player discussion to sort through the information, extract what is relevant, and put it onto the game board in a logical, meaningful order. In this game, the players themselves, rather than the game artefact, are largely responsible for learning, as it relies on players having experience with and knowledge about the topic at hand. Furthermore, if possible, players should be placed in nationally and culturally diverse groups to promote the sharing of different perspectives, and subsequent learning from seeing a familiar topic through a new lens. This lets players jointly discover each other’s ways of understanding the world. As such, the game focuses on reflecting on own, existing practices and perspectives (i.e., applications of theory and knowledge) in light of others’ practices and perspectives.
Details:
- Time to play: 60-90 minutes.
- Target group: Industry experts and practitioners
- Group size: 3-5 players per group
Contact: magnus.hakvag@hoknowledge.com
Background: Developed with and for ISO, for use in their 2022 Annual Meeting

Recommended sources
If you are new to the topic, the basics can be found at:
- https://hsbooster.eu/training-academy/how-standards-are-developed-within-sdos-internationally
- Abdelkafi, N., Bekkers, R., Bolla, R., Rodriguez-Ascaso, A., & Wetterwald, M. (2021). Understanding ICT Standardisation: Principles and Practice, ETSI 2021, URL: https://www.etsi.org/images/files/Education/Textbook_Understanding_ICT_Standardisation.pdf, 2nd Edition, Chapter 3.
Other sources relevant to the topic:
- Delimatsis, P. (2018). Global Standard-Setting 2.0: How the WTO Spotlights ISO and Impacts the Transnational Standard-Setting Process. Duke Journal of Comparative & International Law, 28, 273-326 https://scholarship.law.duke.edu/djcil/vol28/iss2/3.
- Delimatsis P. (2015). The Law, Economics and Politics of International Standardisation. Cambridge University Press.
- European Commission. (2022). An EU Strategy on Standardisation – Setting global standards in support of a resilient, green and digital EU single market. Brussels.
- ISO. (2016). Model document of an International Standard - Rice model. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/files/live/sites/isoorg/files/developing_standards/docs/en/model_document-rice_model.pdf.
- ISO. (2016a). How to write standards – tips for standards writers. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/files/live/sites/isoorg/files/developing_standards/docs/en/how-to-write-standards.pdf.
- ISO. (2019). ISO training. ISO deliverables. Accessed on January 26, 2023. Retrieved from: https://www.youtube.com/watch?v=T--RIs3E7ZE&t=15s.
- ISO. (2020). ISO Code of Conduct. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100397.pdf.
- ISO. (2020). My ISO job – What delegates and experts need to know. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100037.pdf.
- ISO. (2021). Global relevance policy. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/files/live/sites/isoorg/files/store/en/PUB100463.pdf.
- ISO. (2022). Form 4. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/stages-and-resources-for-standards-development.html#.
- ISO. (2022a). Stages and resources for standards development. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/stages-and-resources-for-standards-development.html#.
- ISO. (2023). ISO deliverables. Accessed on January 26, 2023. Retrieved from: https://www.iso.org/deliverables-all.html.
- ISO/IEC. (2004). ISO/IEC Guide 2:2004 standardisation and related activities — General vocabulary. Accessed on January 26, 2023. Retrieved from: https://isotc.iso.org/livelink/livelink/Open/8389141.
- ISO/IEC. (2021). ISO/IEC Directives, Part 2, Principles and rules for the structure and Drafting of ISO and IEC documents. Accessed on January 26, 2023. Retrieved from: https://isotc.iso.org/livelink/livelinkfunc=ll&objId=4230456&objAction=browse&sort=subtype.
- ISO/IEC. (2022). ISO/IEC Directives, Part 1 — Consolidated ISO Supplement — Procedure for the technical work — Procedures specific to ISO, thirteenth edition, 2022, Accessed on January 26, 2023. Retrieved from: https://isotc.iso.org/livelink/livelink?func=ll&objId=4230452&objAction=browse&sort=subtype.
- ISO, & CEN. (2016). Vienna Agreement. Accessed on January 26, 2023. Retrieved from: https://isotc.iso.org/livelink/livelink/fetch/2000/2122/3146825/4229629/4230450/4230458/customview.html?func=ll&objId=4230458&objAction=browse&sort=subtype.
- Tate, J. (2001). National Varieties of Standardisation, In P. Hall, D. Soskice (Eds.), Varieties of Capitalism, Oxford: Oxford University Press, 442-473.